Product Reviews

Based on 3336 reviews
82%
(2735)
9%
(302)
4%
(129)
3%
(85)
3%
(85)
A
Timeless Pearl Limited Edition
Angela Lambert (Calgary, CA)
Excellence

Timeless pearl lives up to the name

R
Japanese Hot Spring Mineral Bath
RINA SANDER (The Bronx, US)
Very good

Very good

J
White Pagoda Hand Cream
Janessa L. Andrews (Blairsville, US)

White Pagoda Hand Cream

A
Soothing Eye Serum
Anke Heinrich (Magdeburg, DE)

Ich habe die Ware noch nicht erhalten.

B
Japanese Nail File
B.A. (Plano, US)
Excellent file

I love this file! It’s very gentle and effective. I bought these for my husband as well as myself because I love them so much.

Thanks so much for your thoughtful and detailed review. This is incredibly helpful.
Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

B
Aftershave Healing Balm
B.A. (Plano, US)
Refreshing

Bought this for my husband and he loved it. He said it was refreshing and the scent isn’t overpowering. He felt it kept his skin from feeling irritated after shaving.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

T
Japanese Nail File
Timothy (Hatboro, US)
Important but not that important

The nail files work as expected and everything I’ve ordered from Onsen I am very happy with

Hi Timothy, we are happy to hear we met your expectations.

Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon!

E
Japanese Hot Spring Mineral Bath
Emanuela La Fleur (Grezzana, IT)
Fermato in dogana e respinto

Mai provato

I
Collagen Boosting Serum
Inga Levin (Westbury, US)
Perfect

Perfect for my skin.

Hello Inga, thank you for taking the time to share your experience with us. We're grateful for customers like you. Looking forward to your next shopping!

K
Cuticle Conditioner Serum
Kay Sutphin (Jacksonville, US)
Glad for this gift

My daughter sent this product to me and I am so happy with the results of my “strong” nails! Five star review of course!

Dear Kay,

Thank you for your kind words, and for taking the time to review the product.
We are glad you liked your gift from your lovely daughter, and that it met your expectations.

We're grateful for customers like you. Looking forward to your next shopping!

T
Japanese Body Scrub
Tawana Barnes (Macon, US)
Anubody

Excellent product! I live everything I purchased

Hey Tawana,

We are so glad to hear this, thank you for taking the time to share these kind words with us and the community.

Sending lots of love to you dear

D
Japanese Body Scrub
Debbie Kromer (Weslaco, US)
Love it!

I absolutely love the products I ordered, and am so thankful that the prices have dropped considerably, and promotions are offered making it a feasible skin care option for me!

Dear Debbie, thank you for taking the time to write this review. We work hard to meet expectations like yours, good price and high quality!
Happy to have you as a client, together we made this happen!

W
Japanese Nail Care Kit
Wendy K (Scottsdale, US)
Best kit

This nail kit is by far the best! High

Wendy, thank you for making time of your day to say these kind words for the Japanese Nail Care Kit. We are always happy to see clients having a beautiful experience with our products

J
Enhance+ Booster
Julie Pavia (Ashburn, US)
Enhance & Booster

Love them!

Hi Julie, thank you for sharing love here, and for the good vibes! We are happy and glad you enjoyed the product.

A
White Pagoda Hand Cream
Anton J. Hardy (Charlotte, US)
My Pagoda hand cream:

I really like massaging my hands when finished plumbing and this is it when referring to hand cream. Thanks in assisting me in this issue your the best. Truly, a valued customer.

Hello Anton, thanks so much for your thoughtful and detailed review. This is incredibly helpful.

Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

D
Japanese Nail Care Kit
Donna McCaw (Newmarket, CA)
Japanese Nail Kit

My nails suffered from wearing Acrylic nails. I thought my nails were damaged forever. In one week my nails started to recover. No more acrylics! Ever!!!!

Hi Donna, thank you for sharing your experience with our product. It is so important to for new customer to find out how our Japanese nail care kit can really change and transform nail conditions.

P
Japanese Nail Buffer
Pamela Gordon (Los Angeles, US)
Terrific buffer/shiner

Onsen's buffer "cube" is very effective. It restored my nails to shining glory. So pretty. It's easy to use and will be my go to manicure tool at home.

Hi Pamela, We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for sharing your experience with us and the community will be important for other clients to see the transformation this product can do.
We hope to see you again soon!

A
Daily Essentials System
AMANDA MARTINEZ (El Paso, US)
Absolutely Love it!

The best!!

Amanda, we are happy that you are happy :) Thank you for taking the time to write this review, we appreciate it!

A
Replacement Buffer Pads
Anton J. Hardy (Charlotte, US)
My hand cream:

I love the fact that the lord God rules creation and made ya'll to create hand cream such as this. Your the best!. Keep up the fantastic work there for I shall be valued customer. Truly, a valued customer.

Wow Anton! It sounds like you had an awesome time with us.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations! Please let us know if you any help. See you on your next shopping.

A
Soothing Eye Serum
AMANDA MARTINEZ (El Paso, US)
Love It !

It really transforms the eyes , I no longer look tired all the time .

Hello Amanda, this review really made our day. It's always a pleasure seeing you happy. Thanks so much for your positive feedback and good vibes.

We're happy that you're happy, and we're looking forward to your next purchase.

C
Japanese Nail Buffer
Chantai owens (Austinburg, US)
Nail buffer

Works great. Very unique. Makes nails look like glass. And very pretty.

Hi Chantai, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track. See you on your next purchase and get more magic with Onsen Secret.

D
Eye Repair Set
Denise Alvarez (Cardiff-by-the-Sea, US)

Eye Repair Set

Dear Denise,

Thank you for taking the time of your day to review the product with 5 stars, we appreciate your input!

A
Ageless Body Bundle
AMANDA MARTINEZ (El Paso, US)
Amazing!

I love Onsen , I believe they are the Best Products ever!

Dear Amanda, thank you for showing love, mutual feelings here :)
We are happy to see that our clients acknowledge our hard work and love in putting for creating these products, and this review is important for our future clients as well.

D
Japanese Nail File
Deborah Lewis (Redmond, US)
Excellent nail file!

This Japanese nail file is kind and gentle on your nails, yet shapes them perfectly to the shape you want. Excellent purchase!

Hello Deborah. This review made our day! I'm glad we were able to meet your expectations. Looking forward to your next shopping!

D
Japanese Hot Spring Mineral Bath
Donna McCaw (Dunrobin, CA)
Nail kit

Excellent ☺️

Hello Donna. We're happy that you're happy, and we're looking forward to your next shopping!