A: Rest assured, you're not alone in your surprise!

When we first encountered this unique ingredient, we had our reservations, too. That is, until Doron, the visionary and product developer behind Onsen Secret, enlightened us about its incredible benefits for the skin. After nearly two years of meticulous research, he perfected the infusion process to ensure it delivered the desired results.

Wasabi isn't just safe; it's a powerhouse for your skin. Packed with antimicrobial properties, along with a rich blend of potassium, calcium, Vitamin C, and phytochemicals, it supercharges antioxidants and fortifies your skin against free radicals. But what sets it apart is its ability to simulate the rejuvenating effects of a hot spring bath on a cellular level, promoting detoxification and stress relief."

A: Absolutely.
Our products are crafted in harmony with the age-old Japanese healing tradition, complementing your body's innate self-healing capabilities. The detoxification process, though it may sound daunting, is simply a natural course your skin embarks on to pave the way for uninterrupted healing. It's true that akin to many detox routines, you might experience a bit of discomfort as toxins make their exit, but the patience and effort are well worth the reward.

While we're confident our products cater to a wide array of skin types, we recommend conducting a patch test initially to ensure seamless compatibility. If, for any reason, you find that the product doesn't align with your skin, please don't hesitate to reach out to us for a full refund. Your satisfaction is our top priority.

A: Absolutely! At Onsen Secret, we want you to experience the amazing results firsthand. That's why we offer an incredible 60-day 100% satisfaction guarantee. We're confident that you'll love our Nail Reboot Challenge Kit, but if, for any reason, you're not completely thrilled with your purchase, don't worry! Simply reach out to our friendly customer support within 60 days of your purchase, and we'll be more than happy to assist you with a hassle-free refund or exchange. Your satisfaction is our top priority, and we want you to feel confident and assured when trying out our product. So go ahead and take the plunge – try it risk-free, and get ready to show off your rejuvenated nails!

A: Onsen Secret is the brainchild of Doron Santo, a product-development expert for over two decades with extensive personal experience bathing in the Onsens of Japan.

Armed with a deep passion for hot springs healing and proven experience in creating successful products, Doron found a way to create Onsen Secret products in the most efficient, cost-friendly way that also allows for quality ingredients and packaging. That is why we’re able to offer our products at the price point we do.

More than maximizing profit, we want to spread the Japanese wisdom of Onsens through our brand. Making them affordable ensures greater accessibility, with our expertise guaranteeing no compromise on quality.

A: Absolutely! For orders within the USA, any purchase over $50 USD qualifies for complimentary shipping. For most international orders, there's a flat rate of $20 for purchases under $100, and orders over $100 enjoy free shipping.

If you encounter any difficulties with shipping costs or find it challenging to cover at the moment, please don't hesitate to reach out. We are an email message away - info@onsensecret.com

We're fully dedicated to supporting you and ensuring you receive your products, even if it means covering the shipping costs ourselves. That's how committed we are to your satisfaction.