As a wholesale partner, you'll have access to exclusive pricing, personalized support, and our commitment to quality and excellence. Whether you're an individual, spa, salon, boutique, or retailer, we're excited to partner with you and help you unlock the power of Onsen Secret for your customers. We'll reply with further information once your application is approved.
Where can I sell Onsen Secret products?
You can sell it from brick-and-mortar stores, your approved business locations, spas, salons, or your place of work. For your online stores, however, approval from us is needed to proceed.
What are your payment terms?
All orders are placed through the wholesale store and require full payment at check out.
How are returns of wholesale orders handled?
You can contact us through email at email@example.com within 30 days of your delivery date.
Can I resell the Onsen Secret products on retailers like Amazon Marketplace or Etsy?
No. This creates a conflict of interest and direct competition. We sell the Onsen Secret line of products on Amazon.com and Etsy.com. We will not sell the Onsen Secret line of products to any retailer who plans to resell those products on any Amazon marketplace. If discovered, we will request the retailer remove the listing(s). Although we cannot force retailers to remove the Amazon marketplace listing(s), we reserve the right to refuse future sale to that retailer.
Can I rename Onsen Secret products to sell on my site or in my store?
Absolutely not. Since all orders come with retail packaging and because our products are both patented and trademarked, you must sell Onsen Secret using its brand name.
Can I repackage the Onsen Secret products to sell on my site or in my store?
No. Because our products are both patented and trademarked, you must sell Onsen Secret using its original name and/or retail packaging.